High Desert Crime Tracker | Terms of Service

Last updated: October 21, 2026

These terms are the agreement between you and The KELO Group LLC, which operates High Desert Crime Tracker ("HDCT", "we", "us"). By using the site, creating an account, or subscribing, you agree to them. If you don't agree, please don't use the site. Our Privacy Policy explains how we handle your information.

1. What HDCT is

HDCT presents publicly available dispatch information from the San Bernardino County Sheriff's Department and the California Highway Patrol in plain language, with maps, analytics, and optional email alerts. We are an independent local publisher. We are not affiliated with, endorsed by, or acting for any law enforcement agency.

2. Accuracy — and not an emergency service

• Our information comes from third-party sources that can be delayed, incomplete, corrected later, or wrong. Call types are translated into plain language by us, and those translations are our interpretation, not an official statement.
• HDCT is not an emergency service, a security system, or a substitute for official sources. In an emergency, call 911. Do not rely on HDCT, including its alerts, to tell you about, or protect you from, any incident.
• A call appearing on HDCT does not mean a crime occurred, and a location shown is approximate. Please don't draw conclusions about any person or property from it.

3. Accounts

• You must be at least 18 to create an account or subscribe.
• Give us accurate information and keep it current. Keep your password confidential and tell us promptly if you think someone else has used your account. You're responsible for activity under your account.
• An account is for one person. Please don't share your login.

4. Subscriptions and billing

• Analytics access is $3.99 per month. It includes the analytics dashboard, property reports (5 per month, which reset each month and don't roll over), and proximity alerts.
• Your first charge is a prorated amount for the rest of the month you sign up in. After that, the full price is charged on the 1st of each month, automatically, until you cancel. Payments are processed by Stripe; we never see or store your full card number.
• You can cancel at any time from My Account → Billing. When you cancel, you keep access until the end of the period you've paid for, and we don't charge you again. We don't give refunds for a partial month, except where the law requires one.
• If a payment fails, we or Stripe may retry it. If it can't be collected, your access may end until the balance is resolved.
• We may change prices. We'll give you at least 30 days' notice by email before a new price applies to you, and you can cancel before it takes effect.
• Prices don't include any taxes that may apply.

5. Proximity alerts

Alerts are sent by email for calls near an address you choose, within the distance you set (up to 3 miles). They are a convenience provided on a best-effort basis. Alerts can be late, missing, or inaccurate because of source delays, location estimates, or email delivery problems. We don't guarantee that you'll be notified of any event.

6. Acceptable use

You agree not to:

• scrape, crawl, or use automated tools to collect data from HDCT, or resell, republish, or redistribute our analytics, reports, or other paid content, other than for your own personal use or, for a report about a property, to share with someone you're helping with that property;
• use HDCT to harass, stalk, intimidate, or target any person, or to identify or locate individuals;
• use HDCT, including property reports and analytics, to make or support decisions about a person's eligibility for housing, rental, employment, credit, insurance, or any similar purpose. HDCT is not a consumer reporting agency, and our information is not a "consumer report." It must not be used to treat people differently because of where they live, or in any way that breaks fair housing or anti-discrimination laws;
• interfere with or attempt to break the site's security or availability, test for vulnerabilities, or work around limits such as report allowances;
• use HDCT for anything unlawful.

7. Our content and your license

The site's design, text, plain-language descriptions, graphics, and software belong to us or our licensors. The underlying dispatch records come from public sources. While you have an account in good standing, we give you a personal, non-exclusive, non-transferable license to use HDCT for your own purposes under these terms. Nothing here transfers ownership of anything to you.

8. Advertising

Local businesses can advertise on HDCT. Advertisers' purchases are subject to the pricing and terms presented when they buy and to any separate agreement with us. We don't endorse advertisers or their products, and ads don't influence the information we publish.

9. Third-party services

HDCT relies on other services, including Stripe (payments), Mailgun (email), Google (maps, address lookup, fonts), and our hosting provider. We're not responsible for their services, and their own terms apply to your use of them.

10. Ending your access

You can stop using HDCT or cancel at any time. We may suspend or end your account if you break these terms, misuse the site, or if we're required to by law. If we end your account because of your violation, we're not required to refund fees already paid.

11. Disclaimers

HDCT is provided "as is" and "as available." To the fullest extent the law allows, we disclaim all warranties, express or implied, including warranties of accuracy, completeness, timeliness, merchantability, fitness for a particular purpose, and non-infringement. We don't promise that the site will be uninterrupted or error-free.

12. Limit of liability

To the fullest extent the law allows, we aren't liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, or goodwill, or for any harm that results from relying on information, reports, or alerts from HDCT. Our total liability for any claim relating to the site or these terms is limited to the amount you paid us in the 12 months before the claim arose, or $100 if you haven't paid us anything. Some places don't allow certain limits, so parts of this section may not apply to you.

13. Your responsibility

If your misuse of HDCT, or your breach of these terms, leads to a claim against us, you agree to cover our reasonable costs of dealing with it, to the extent the law allows.

14. Changes to these terms

We may update these terms. When the changes matter, we'll post the new version here with an updated date and, for subscribers, notify you by email. If you keep using HDCT after a change takes effect, you accept the new terms.

15. Governing law

These terms are governed by California law, without regard to conflict-of-law rules. Disputes will be handled in the state or federal courts located in San Bernardino County, California, and you and we consent to those courts' jurisdiction.

16. Contact

Questions about these terms? Please use our contact page.